How quickly can you fix my sensor issues?

In most cases, we can resolve sensor issues the same day you call. Our technicians carry common replacement sensors and parts in their service vehicles. Simple issues like misalignment or dirty lenses can be fixed within 30 minutes. If sensor replacement is needed, we typically complete the repair within 1-2 hours. For emergencies, we offer immediate dispatch with technicians available 24/7. Call us at (509) 732-9716 and we'll give you an accurate timeframe based on your specific situation and our current availability.

What causes sensor issues in garage doors?

Garage door sensors can fail or malfunction for several reasons. The most common causes include: misalignment from accidental bumps or vibration over time, dirty or obstructed lenses from dust, cobwebs, or debris, sun interference when direct sunlight overwhelms the sensor's receiver, wiring issues from damaged cables or loose connections, age-related wear as sensors typically last 5-10 years, and moisture damage in humid or wet environments. We recommend monthly sensor testing and keeping the area around sensors clear. If your sensors are blinking or your door won't close, these are signs that service is needed.

Do you offer financing for new commercial door installations?

Yes, we offer several financing options for commercial garage door installations. We understand that commercial doors represent a significant investment, and we want to make it accessible for businesses of all sizes. Our financing options include: 0% interest for 12 months for qualified businesses, extended payment plans up to 60 months, lease-to-own options for equipment, and we accept major business credit cards. For larger commercial projects, we also work with equipment financing partners who specialize in commercial improvements. Contact us for a free commercial estimate, and we'll discuss payment options that work for your business budget and cash flow needs.

What's included in your annual maintenance service?

Our comprehensive annual maintenance service includes a 25-point inspection and tune-up: visual inspection of all components, lubrication of hinges, rollers, and springs, track cleaning and alignment check, spring tension adjustment, safety sensor testing and alignment, opener limit and force adjustments, hardware tightening, weather seal inspection, cable and drum inspection, and balance testing. We provide a detailed report of our findings and recommendations. This preventive service extends the life of your door and helps prevent costly emergency repairs.

How long does a garage door installation take?

A standard residential garage door installation typically takes 4-6 hours from start to finish. This includes removing the old door, installing the new door panels and hardware, mounting and tensioning springs, installing or connecting the opener, programming remotes and keypads, testing all safety features, and cleaning up the work area. Factors that can extend the timeline include double doors or multiple door installations, custom door configurations, structural modifications needed, and upgrading to a new opener system. We always provide a time estimate during your consultation.

What warranty do you offer on repairs and installations?

We stand behind our work with comprehensive warranties. For repairs: 90 days on labor, manufacturer warranty on parts. For new door installations: 3 years on labor and installation, manufacturer warranty on door panels (typically 10-15 years), and manufacturer warranty on openers (typically 5-7 years). For spring replacements specifically, we offer a 2-year warranty on parts and labor. Our warranties cover defects in workmanship and materials but don't cover damage from accidents, misuse, or failure to maintain. We also offer extended warranty options for additional peace of mind.

Do you service all garage door brands?

Yes, our technicians are trained and certified to work on all major garage door and opener brands. This includes Amarr, Clopay, Wayne Dalton, CHI, Northwest Door, LiftMaster, Chamberlain, Genie, Craftsman, and many others. Whether you have a residential sectional door, commercial rolling steel, or specialty door, we have the expertise and access to parts to service it properly. If you have an unusual or vintage door, give us a call—we've likely worked on it before.

What should I do if my garage door won't open?

If your garage door won't open, try these troubleshooting steps before calling for service: Check the power source—is the opener plugged in? Are there any tripped breakers? Check the remote batteries and try the wall button. Look at the safety sensors—are the lights on both sensors illuminated? Is anything blocking the beam? Try the manual release (red handle) to see if the door opens manually. If the door is heavy or difficult to lift manually, don't force it—the springs may be broken. If none of these steps work, or if you suspect a spring issue, call us immediately. Don't attempt spring repairs yourself as they're under extreme tension.

Installation Timeline: What Every Homeowner Should Know

January 5, 2026 7 min read Mike Johnson

<p>Installing a new garage door is one of the best home improvement investments you can make, offering excellent return on investment and immediate curb appeal improvement. But what does the installation process actually look like? Understanding the timeline helps you plan accordingly and ensures a smooth experience from start to finish.</p>

<h2>Phase 1: Consultation and Selection (1-3 Days)</h2> <p>The process begins with a consultation, either in-person or virtual. During this phase, our technicians assess your existing garage opening, measure dimensions precisely, and discuss your needs and preferences. We'll review door styles, materials, colors, insulation options, and features like windows or decorative hardware.</p>

<p>This is also when we evaluate your current opener system. If it's compatible with your new door, you may not need to replace it. However, many homeowners use this opportunity to upgrade to a newer, quieter, or smart-enabled opener.</p>

<p>Selection time varies based on how quickly you make decisions. Some homeowners know exactly what they want; others need time to review options and consider aesthetics with their home's architecture. We provide samples, catalogs, and can show you completed installations in your area.</p>

<h2>Phase 2: Order and Manufacturing (3-14 Days)</h2> <p>Once you've selected your door, we place the order. Standard doors in common colors and sizes may be available from local inventory within a few days. Custom orders.including specific colors, window configurations, or non-standard sizes.typically take 1-2 weeks from the manufacturer.</p>

<p>During this waiting period, we schedule your installation date and prepare any necessary permits. Most residential garage door replacements don't require permits, but new construction or significant structural modifications might. We handle all permit requirements in our service areas.</p>

<h2>Phase 3: Pre-Installation Preparation (Day Before)</h2> <p>Before our team arrives, there are a few things you should do. Clear the garage of vehicles and items near the door area.we need space to work and to stage the new door panels. Ensure power is available for our tools and the opener installation. If you have an existing opener, we'll disconnect it, but having easy access to the power outlet helps.</p>

<p>Decide what to do with your old door. We offer disposal services, or you can arrange for alternative disposal if you prefer. Some communities have recycling programs for metal doors.</p>

<h2>Phase 4: Installation Day (4-6 Hours)</h2> <p>On installation day, our crew typically arrives in the morning. Here's what to expect hour by hour:</p>

<p><strong>Hour 1-2: Removal</strong>. We disconnect and remove the old door, opener (if being replaced), and associated hardware. We inspect the opening, checking for any structural issues that need addressing.</p>

<p><strong>Hour 2-4: New Door Installation</strong>. We install the new door panels from the bottom up, securing each section and installing hinges, rollers, and hardware. The tracks are mounted and aligned precisely. Finally, we install and tension the springs.this is the most technical and dangerous part of the job, requiring professional expertise.</p>

<p><strong>Hour 4-5: Opener Installation</strong>. If you're getting a new opener, we mount it, connect it to the door, and program it. This includes programming remotes and any smart home integration. We also install and align the safety sensors.</p>

<p><strong>Hour 5-6: Testing and Training</strong>. We test the door thoroughly, adjusting balance and force settings as needed. We demonstrate the door's features, explain maintenance requirements, and answer your questions. You'll receive all remotes, keypads, and warranty documentation.</p>

<h2>Factors That Affect Timeline</h2> <p>Several factors can extend the installation timeline. Double doors or multiple door installations take longer. Old doors in poor condition may reveal structural issues requiring repair. Custom doors with special features need extra installation time. Weather can also be a factor.we can install in most conditions, but extreme cold or severe weather may require rescheduling.</p>

<h2>After Installation</h2> <p>Your new door is ready to use immediately after installation. We recommend running the door through a few cycles to confirm smooth operation. Keep our contact information handy.though warranty issues are rare, we're always here to help.</p>

<p>Most homeowners are surprised by how quickly and smoothly the installation process goes. What once seemed like a major project is often completed in a single day, transforming your home's appearance and functionality. Ready to get started? Contact Wallula Garage Doors for your free consultation.</p>

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